Cancellations should be notified to us by email.

If we are able to re-let your dates we will refund you the final letting price (which may be less than you paid) less the deposit paid and an administration fee of £50.00.

If we are unable to re-let then the Responsible Person is liable for the full rental cost and there will be no refund under any circumstances.

There is an option to purchase XCover (Booking Protect) cancellation insurance at the time of making your booking to give you peace of mind.

No refunds will be given on vouchers bought through third party sites.